FAQs

Now in its twenty second year, BIGSOUND is your annual opportunity to discover the future of Australian music across three days of showcase programming, panel discussions and keynotes.

BIGSOUND is a strictly 18+ event. BIGSOUND will cover topics that might be mature in nature and not appropriate for younger viewers. There is also the possibility of explicit language across some of the sessions or events. Proof of age will be required in all venues after 10pm.

*Showcase performers under the age of 18 with preapproval and strict guardian supervision may be granted an exception.

If you need assistance or advice during BIGSOUND please approach one of our friendly staff at the registration desk or one of our volunteers wearing a BIGSOUND t-shirt.

If you have any accessibility or disability related enquiries, please complete the BIGSOUND contact form.

Yes! But you have to be a current member of certain music organisations. For the full list of these organisations and more check out the Membership Terms and Conditions below:

Member rate applies to members of QMusic, AIR, AAM, ALMBC, IMNZ, WAM, MusicACT, MusicNSW, MusicSA, Music NT, Music Tasmania, Music Victoria, A2IM, CBAA, MMF NZ.

N.B. Reciprocal membership of the above organisations entitles you to one (1) discounted registration per membership except where indicated below.

The only membership categories that entitle you to more than one discounted delegate pass are:

QMusic Business / Organisation membership - maximum FOUR delegate passes
QMusic Band membership - maximum FOUR delegate passes.

You can obtain your QMusic Business / Organisation or Band membership head to the QMusic website www.qmusic.com.au.

If you are a member of another music organisation not listed here please complete the BIGSOUND contact form before proceeding with your delegate registration.

Yes, we do give a discount on Delegate passes.

BIGSOUND is a strictly 18+ event. Anyone purchasing a Student Pass must be 18 as at Tuesday 5th September 2023.

Student IDs must be valid up to 8 September 2023.

Student IDs must be presented when collecting delegate passes at the event. No ID, no pass.

If your student ID is no longer valid at the time of the event, you will be required to pay an additional $300 to claim your pass.

All showcase venues are strictly 18+.

You can collect your Delegate pass during the following times from:

Monday 4 September - 10am to 4pm.
FORTITUDE MUSIC HALL | 312-318 Brunswick St, Fortitude Valley.

Tuesday 5 September - 9am to 6pm.
FORTITUDE MUSIC HALL | 312-318 Brunswick St, Fortitude Valley.

Wednesday 6 September - 9am to 6pm.
FORTITUDE MUSIC HALL | 312-318 Brunswick St, Fortitude Valley.

Thursday 7 September - 9am to 4pm.
FORTITUDE MUSIC HALL | 312-318 Brunswick St, Fortitude Valley.

Note: proof of identification must be shown when collecting your pass.

Entry to all BIGSOUND conference sessions.
Access to official delegate networking and Industry Events.
Entry to all showcase events on Tuesday, Wednesday and Thursday nights
Access to BIGSOUND events and after parties.

(18+ venues / subject to capacity restrictions).

If you are only attending the night-time Music showcases, you can collect your wristband from the Oztix Ticket Shop located at Fortitude Music Hall, 312-318 Brunswick St, Fortitude Valley, at these times:

Tuesday, 5th September - between 5pm – midnight.
Wednesday, 6th September - between 5pm – midnight.
Thursday, 7th September - between 5pm – midnight.

Lost or stolen BIGSOUND passes will not be replaced. A new pass will need to be purchased at the full rate for continued access to BIGSOUND events, including music showcase venues, parties and conference panels. Please take very good care of your delegate pass and keep with you at all times during the event.

The keynotes are very popular and entry is subject to room capacity. We highly recommend you arrive early to all keynotes for a chance to get a seat, however please be aware that entry cannot be guaranteed.

Everyone must wear a showcase wristband at all times for entry to all official showcase venues.

Delegates will be issued with a 3-night showcase wristband when collecting their Delegate pass which must be worn throughout the event.

We advise delegates also wear their delegate pass to the venues at night so that they can gain preferential access to venues. Be aware that entry is subject to capacity and cannot be guaranteed.

Music showcase ticket holders must wear their BIGSOUND showcase wristbands at all times for entry to all official festival venues.

All showcase venues are strictly 18+ and are subject to capacity considerations.

Important: Please treat your showcase wristband as cash. BIGSOUND takes no responsibility for wristbands that are removed before the end of the event and will not be replaced.

You will receive a login to the BIGSOUND delegate portal closer to the event. You can access this on the front page of the BIGSOUND website at bigsound.org.au. This gives you access to the contact details of most delegates attending the event so be sure to get in touch and plan your meetings ahead of time.

If you can’t find your delegate login please complete the BIGSOUND contact form.

Check out the overview of the BIGSOUND program in Event Information - it shows when things are happening throughout the BIGSOUND week. You can make your travel plans based on this overview.

Media passes will be available via application only. To apply for media accreditation, please complete the BIGSOUND contact form.

Yes, up to Friday, 4 August 2023 refunds of BIGSOUND Delegate registration may be permitted on a case by case basis. Delegates must notify the organisers in writing no later than 4 August 2023. If a refund is agreed to, a 10% admin charge will be deducted from the refund amount.

After Friday, 4 August - BIGSOUND registrations are not refundable.

Yes! BIGSOUND offers a special rate for group bookings of 8+.

This rate is the current member price ($479 to 31 July / $579 after 31 July).

Tickets will be pre invoiced and the delegate access is only available when tickets are fully PAID. If tickets are not paid within 14 days, the discount request will be cancelled.